Terms and Conditions

Welcome to uMerchants! These Terms and Conditions ("Terms") govern your use of our platform and services. By accessing or using uMerchants, you agree to comply with these Terms. Please read them carefully.

1. General Terms

1.1 uMerchants Platform: uMerchants provides a commerce platform that allows merchants to set up online stores, sell products and services, and engage in other related activities. By using our platform, you agree to abide by these Terms and any applicable laws and regulations.

1.2 Eligibility: You must be at least 18 years old and capable of entering into legally binding agreements to use uMerchants. By using our platform, you represent and warrant that you meet these eligibility requirements.

1.3 Account: To access certain features of uMerchants, you may need to create an account. You are responsible for maintaining the security of your account and the confidentiality of your login credentials. You agree to provide accurate and up-to-date information during the registration process.

1.4 Prohibited Activities: You agree not to engage in any activities that violate these Terms or any applicable laws or regulations. This includes but is not limited to: infringing intellectual property rights, engaging in fraudulent or deceptive practices, engaging in illegal activities, and violating the privacy or rights of others. uMerchants reserves the right to suspend or terminate your account if you engage in prohibited activities.

2. Merchant Responsibilities

2.1 Content: As a merchant on uMerchants, you are responsible for the content you create, publish, or upload to our platform. You retain ownership of your content, but you grant uMerchants a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for the purpose of providing our services. You represent and warrant that you have the necessary rights and permissions to grant this license.

2.2 Compliance: You are responsible for ensuring that your use of uMerchants complies with all applicable laws, regulations, and industry standards. This includes compliance with any laws or regulations governing the sale of specific products or services. You agree to provide accurate and truthful information about your products or services and to fulfill your obligations to customers in a timely manner.

2.3 Customer Service: As a merchant, you are responsible for providing customer service and support to your customers. This includes handling inquiries, order fulfillment, and resolving any issues or disputes that may arise. You agree to respond to customer inquiries and complaints promptly and in a professional manner.

3. Payments and Fees

3.1 Payments: uMerchants provides payment processing services to facilitate transactions between merchants and customers. By using our payment services, you agree to the uMerchants Payment Terms, which govern the processing of payments and related fees. You acknowledge that uMerchants may use third-party payment processors to process transactions and that additional terms and conditions may apply.

3.2 Taxes: As a merchant, you are responsible for determining and collecting any applicable taxes on sales made through uMerchants. You agree to comply with all tax laws and regulations in your jurisdiction. uMerchants does not provide tax advice, and you should consult with a tax professional to determine your tax obligations.

4. Intellectual Property

4.1 Ownership: uMerchants and its licensors retain all rights, title, and interest in and to the platform, including all intellectual property rights. You acknowledge that uMerchants and its logo are trademarks of uMerchants. You agree not to use uMerchants' trademarks or any confusingly similar marks without our prior written consent.

4.2 Feedback: If you provide uMerchants with any feedback, suggestions, or ideas regarding our platform or services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate your feedback into our platform without any obligation to compensate you.

5. Termination

5.1 Termination by uMerchants: uMerchants reserves the right to suspend or terminate your account and access to our platform at any time and for any reason. We may do so without prior notice or liability. Termination may result in the loss of your content and access to certain features of uMerchants.

5.2 Termination by Merchant: You may terminate your account at any time by contacting uMerchants customer support. Upon termination, your account will be deactivated, and your content may be permanently deleted from our platform.

6. Limitation of Liability

6.1 Disclaimer: uMerchants provides its platform and services on an "as is" and "as available" basis. We do not make any warranties or representations, express or implied, regarding the reliability, accuracy, or completeness of our platform or services. Your use of uMerchants is at your own risk.

6.2 Limitation of Liability: To the fullest extent permitted by applicable law, uMerchants and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with these Terms or your use of uMerchants.

7. Governing Law and Dispute Resolution

7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada.

7.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of uMerchants shall be resolved through binding arbitration in accordance with the rules of [your chosen arbitration organization]. The arbitration shall be conducted in [your chosen location].

7.3 Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions of these Terms shall remain in full force and effect.

These Terms constitute the entire agreement between you and uMerchants regarding your use of our platform and services. If you have any questions or concerns about these Terms, please contact us at support@umerchants.com.